Full-suite Contact Center solutions and services
Full-service solutions with collaboration and contact center technologies and Cisco-certified design for customers anywhere in the world.
Cisco Unified Contact Center Express
Designed for environments with up to 400 agents. Sophisticated call routing and contact management, with embedded reporting solution. Built-in, interactive voice-response capability and integrated outbound call management.
Cisco Unified Contact Center Enterprise
Large scale deployments with 400-15,000 agents. Intelligent contact routing and call treatment. Network-to-desktop computer telephone integration and multichannel contact management over IP.