Full-suite Contact Center solutions and services

Full-service solutions with collaboration and contact center technologies and Cisco-certified design for customers anywhere in the world.

Cisco Unified Contact Center Express

Designed for environments with up to 400 agents. Sophisticated call routing and contact management, with embedded reporting solution. Built-in, interactive voice-response capability and integrated outbound call management.

Cisco Unified Contact Center Enterprise

Large scale deployments with 400-15,000 agents. Intelligent contact routing and call treatment. Network-to-desktop computer telephone integration and multichannel contact management over IP.

Start your HCC with Cameo Cloud UC

Start with Cameo Cloud UC and migrate your customer care solution to Cameo’s award winning solutions and take advantage of the latest in contact center application and features.

Workforce Opitmization

  • Speech and desktop analytics
  • Workforce management

  • Call and screen recording

  • Advanced speech recognition (ASR)

  • Text-to-speech (TTS)

Omni-Channel Support

  • Email, webchat and social media

Customers expect faster responses, personalized service, and increased availability. Personalized care is now the rule, not the exception.

Flexible Deployment

  • Deployment of Contact Centers in the Cloud

  • Deployment of Contact Centers in your Private Cloud

  • On-premise deployment for Contact Centers

Contact Center

Professionals in Contact Center

Implementation, managed services and security

We believe every business deserves world-class IT services with enterprise-quality solutions. That’s why we only work with the best to meet the highest standards in delivering comprehensive IT services for businesses worldwide.

We are specialized in Contact Center services. We provide implementation services and support from experts with access to the latest knowledge and expertise in Contact Center solutions.

If you would like to take advantage of our Contact Center solution, visit our knowledge base, request an online quote or just talk to one of our experts about your business challenges. We are more than happy to be of assistance or give you a demo.

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